Welcome to DMarket. We are committed to protecting your privacy and ensuring that your personal data is processed in a safe and responsible manner in accordance with applicable European data protection laws, including the General Data Protection Regulation (GDPR). This Privacy Policy explains how we collect, store, process, and protect your personal information when you visit and use our online store. By using our website, you acknowledge that you have read and understood the practices described herein.
In this Policy, we describe the types of information we collect, the legal grounds for processing such information, your rights with respect to your data, and the measures we have implemented to maintain data security. We also provide details regarding the use of cookies and similar tracking technologies, and the manner in which you can exercise your data protection rights, including access to, correction, and deletion of your personal data.
We collect various categories of personal data in order to provide, improve, and market our services. The data collected through our website includes, but is not limited to:
The information we collect is processed for several purposes including order processing, customer service, marketing, fraud prevention, and to comply with legal obligations. Our processing of your personal data is carried out in strict accordance with applicable laws, and any processing is supported by a lawful basis such as the performance of a contract, compliance with a legal obligation, protection of your vital interests, or with your explicit consent.
In accordance with the GDPR, we only process personal data if one or more of the following legal bases applies:
Where your consent is required, you have the right to withdraw such consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.
We implement appropriate technical and organizational measures to ensure that your personal data is stored securely and protected against unauthorized or unlawful processing, accidental loss, destruction, or damage. The period for which we retain your information depends on the purposes for which it is collected, the relevant legal obligations, and our legitimate business interests.
Personal data related to transactions, customer support, and legal obligations is typically retained for the duration of the business relationship and kept thereafter in compliance with applicable statutory retention periods. Once the data is no longer necessary for the purposes for which it was collected, we will securely delete or anonymize it.
At DMarket, we take the security of your personal data very seriously. We utilize advanced security measures, including encryption, access control, and secure server environments, to protect against data breaches and unauthorized access. Our personnel are trained on data protection practices and bound by confidentiality obligations.
In the event of a data breach, we have established procedures to promptly notify the relevant supervisory authority and affected data subjects in accordance with the GDPR guidelines. Our continuous monitoring of systems and updates to our security practices ensures that we remain vigilant in protecting your personal data.
We may share your personal data with trusted third-party service providers who assist us in delivering our services, operating our website, processing payments, conducting analytics, or performing customer service functions. These third-party providers are contractually bound to ensure that the confidentiality, integrity, and security of your personal data are maintained in accordance with applicable data protection laws.
We do not sell or lease your personal data to third parties for any purpose without your explicit consent. In cases where disclosure is required by mandatory legal obligations, such as responses to legal requests, investigations, or compliance with regulatory bodies, we will provide the relevant data while ensuring that the principles of data minimization and proportionality are strictly adhered to.
In line with the GDPR and applicable European data protection laws, you are entitled to exercise certain rights regarding your personal data. These rights include:
If you wish to exercise any of these rights, please contact us using the details provided in the "Contact Us" section. We will verify your identity and process your request within the timeframe required by applicable regulations.
As part of our service delivery, your data may be transferred to, stored, or processed in countries outside of the European Economic Area (EEA). When such transfers occur, we ensure that appropriate safeguards are in place to protect your personal data, including the use of standard contractual clauses approved by the European Commission, and other effective measures in compliance with European data protection laws.
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective upon posting on our website, with an updated "Last Updated" date indicated by the macro 2025-05-28. We encourage you to review this Privacy Policy periodically to ensure you remain informed about how we are protecting your data.
Your continued use of our services following the posting of changes to this Privacy Policy means that you accept and consent to such modifications.
If you have any questions, comments, or concerns about this Privacy Policy or our data processing practices, please do not hesitate to contact us. You can reach us via the following methods:
Additionally, if you wish to exercise any of your rights as a data subject or have any inquiries regarding the processing or protection of your personal data, please reach out to us using the provided contact details. We are committed to addressing your requests in a timely and efficient manner.
Our commitment to transparency means that we want you to be aware of every aspect of how your data is handled. The following information is provided for your convenience:
We emphasize that your privacy matters to us, and we have implemented a range of safeguards designed to ensure that your data remains secure and is only used for the purposes for which it was collected. We continually review and update our policies to adhere to new legal requirements, industry standards, and the expectations of our valued customers.
Your trust in DMarket is of the utmost importance, and we pledge to handle your personal data with the highest standards of security and integrity. We believe in empowering you with the knowledge and control over your personal information, and we strive for transparency in every aspect of our operations. Our ongoing commitment is to maintain an environment that not only complies with all applicable data protection regulations, including the GDPR, but also prioritizes your privacy and the secure handling of your data.
Should you have any concerns regarding this Privacy Policy or our data handling practices, please do not hesitate to contact our Data Protection Officer or Customer Service team. We appreciate your confidence in our services and value the opportunity to serve you.
Thank you for taking the time to read our Privacy Policy. Your understanding and cooperation are essential as we work to create a secure, transparent, and user-friendly online shopping experience.
© 2025 DMarket
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